I want to start the integration. How can I achieve it?

Once the business conditions and agreements are mutually agreed and completed, our Account Manager assigned to you, or our Sales Manager shall invite our Technical Integration Manager and Head of Network Operations Center (NOC) to assist you with Integration.

 

First step: Fill in our Questionnaire for Staging

It is important for us to receive all information to start the Integration.

Questionnaire: https://www.tomhorngaming.com/customer-questionnaire/

(Please select "Staging")

 

After the Questionnaire is filled and submitted, we will review your information and provide you with Staging account to our Staging environment within 1 to 3 working days.

 

Second step: Integration Process

You will receive a set of information, such as:

- Bank ID, aka Partner ID

- Secretkey

- Launcher URLs

- Our Server IP

- Administrative login to our Back Office

 

*You will only be able to integrate/test our slot games during the Integration process.

 

During the Integration, you're welcome to bring up all types of questions if our FAQ does not cover the topic: https://tomhorngaming.zendesk.com/hc/en-us/categories/115000429289-FAQ

 

Third step: Acceptance Test

For Quality Assurance's purposes, we will perform Acceptance Test once your technical team confirms the Integration is completed.

 

We will test all calls listed in our API and provide feedback if any calls are not implemented correctly or properly.

 

Fourth step: Fill in our Questionnaire for Production

Questionnaire: https://www.tomhorngaming.com/customer-questionnaire/

(Please select "Production")

 

Similar information you will receive, such as new sets of Bank ID and Secret key, and with these, you will be able to plan the launches of our games.

 

Fifth step: Go-live Date report and miscellaneous

Kindly inform our Account Manager assigned to you or our Sales Manager your scheduled Go-live Date. 

 

Integration communication channel will continue serve as reporting channel if any errors or unexpected behaviours of our games happen on your casino/platform.

 

For Promotions, Extended business agreement, Game logo, Game Launch code, and other business/account related questions, please contact our Account Manager.

 

If there is no Account Manager assigned to you, kindly contact am@tomhorngaming.com for further information.